Moovink Privacy Policy

This Privacy Policy applies to all information collected through our Services, including websites, mobile apps, emails, SMS messages, push notifications, and other electronic communications sent in connection with our Services.

This Privacy Policy does not apply to information collected by third-party services or affiliates that may be linked or integrated with our platform. We encourage users to review the privacy policies of such third parties independently.

Permissible Age: Our Services are intended for users who are at least 18 years old, unless otherwise allowed by local laws. We do not knowingly collect personal information from users under this age. If you are under 18, you should not use our Services.

A. Information You Provide Directly

• Personal Information: Name, gender, date of birth, mobile number, email address, postal address, passwords, and account details.
• Transactional Information: Purchase history, billing info, delivery addresses, and payment information.
• Communications: Messages, feedback, queries, complaints, or interactions with support or delivery partners.
• Content You Provide: Contact details of friends (with consent), photos, videos, and uploads via Services.
• Search & Browsing Data: Search queries, pages visited, interactions, and selections.

B. Information Collected Automatically

• Device Information: Mobile device identifiers (IDFA, IMEI), OS, browser, IP, network type, device specs.
• Usage Data: Pages accessed, features used, clicks, time spent, search queries, error logs.
• Location Information: GPS coordinates, Wi-Fi, cell tower info to provide personalized services.
• Cookies & Tracking: Cookies, pixel tags, web beacons, flash cookies, and similar tools to recognize users and improve experience.

C. Information From Third Parties

• Social Media: Information from Facebook, Google, or other accounts you connect or sign in with.
• Partners, Advertisers, and Research Firms: To enhance user experience, analytics, and personalization.

• Administer and provide Services, including orders, deliveries, and account management.
• Respond to queries, complaints, and support requests.
• Personalize content, offers, and recommendations based on preferences.
• Send marketing communications, newsletters, or promotions relevant to you.
• Conduct analytics, surveys, research, and generate insights for operational purposes.
• Detect, prevent, and mitigate fraud or unauthorized activity.
• Ensure legal and regulatory compliance.

Anonymized or aggregated data may also be used for research or business purposes without limitation.

• Service Providers: Payment processors, delivery partners, analytics, communication providers.
• Business Partners: For contests, campaigns, promotions (with your consent).
• Legal & Regulatory Compliance: Law enforcement, government authorities, or legal proceedings.
• Corporate Transactions: Mergers, acquisitions, sale of assets, or restructuring.
• Safety & Security: Audits, fraud prevention, or internal investigations.

We do not sell your personal information under any circumstances.

• Payments are processed via PCI-compliant third-party providers.
• Financial data is encrypted during transmission.
• Moovink does not store sensitive details like CVV codes.

• Encryption of sensitive data during transmission and storage.
• Secure servers and restricted access to information.
• Regular monitoring, audits, and safety checks.

User Responsibility: Safeguard your login credentials; any activity using your credentials is assumed authorized by you.

• Access personal information we hold about you.
• Request correction or updates of inaccurate information.
• Request deletion of your account and associated data.

Limitations: Your rights may be restricted if requests are excessive, legal obligations exist, or disclosure affects safety/rights of others. Requests can be sent to inkmoov@gmail.com.

• Use cookies, web beacons, and similar tools to recognize users, store preferences, improve services, and deliver personalized content.
• Users can manage or disable cookies through browser or device settings.

Our Services may include links to external sites. Moovink is not responsible for third-party content or privacy practices. Users are encouraged to review their privacy policies before sharing information.

Moovink may update this Privacy Policy to reflect changes in law, technology, or Services. Continued use of Services after updates constitutes acceptance of revised policy.

• Scope of Delivery: Moovink ONLY delivers grocery and essential products. We do NOT sell drugs, illegal items, or restricted products.
• Unauthorized Providers: Any individual or third-party attempting to deliver drugs, illegal items, or unauthorized products is NOT associated with Moovink.
• Responsibility Disclaimer: Moovink is NOT responsible for actions, misconduct, or illegal activities by delivery personnel or third parties using our name without authorization.
• Security & Misuse: Moovink is NOT liable for hacking, phishing, unauthorized access, or misuse of your accounts, devices, or personal information by third parties.
• Compliance Reporting: Users must comply with these guidelines and report suspicious activity immediately via inkmoov@gmail.com.
• Applicability: This disclaimer applies to all deliveries, orders, accounts, and interactions on the Moovink Platform.

moovink.com

Colombo, Sri Lanka

Phone:+94 75 075 0405

Email: inkmoov@gmail.com

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